Note: These enhancements are only available to existing users with the ID Verified package enabled.
We’re excited to announce new upgrades to AVA™ ID that will give your dealership greater control and insight in the ID verification process.
With more robust verification checks and a manual review option for high-risk cases, AVA™ ID now empowers dealers to detect and address potential fraud with more precision and confidence!
What’s New with AVA™ ID?
The latest version of AVA™ ID strengthens fraud detection capabilities and pinpoints synthetic IDs with advanced checks that help identify high-risk profiles.
Our added manual review process enables dealership teams to review flagged checks and make informed decisions to approve or reject IDs based on individual risk levels.
Key Enhancements in AVA™ ID
Manual Review Process with Detailed ID States: A new manual review workflow triggers when key verification checks fail, allowing users to manually investigate and decide whether to accept or reject the ID.
Expanded ID Statuses: Enhanced status categories provide clear visibility into each stage of ID verification, making it easy to monitor progress and flag any risks.
Overview Status Badge: A status badge now appears on lead details, summarizing the ID verification outcome for quick reference.
Highlighted High-Risk Failures: High-risk failed checks are prominently displayed to help dealers quickly assess the severity of ID issues.
New ID States Added for Even Greater Clarity
Each verification now has a specific status based on the check outcomes:
Verified: All checks passed.
Requires Review: Failed one or more required or non-required high-risk checks.
High Risk | Requires Review: Significant risk indicators detected.
Manually Approved/Rejected: After manual intervention.
New Verification Checks Added
Barcode
Electronic replica
Extraction inconsistency
Fabrication
Paper detection
ID image tampering
Barcode inconsistency
New Required Checks
Electronic replica
Extraction inconsistency
Fabrication
Paper detection
ID image tampering
High Risk Checks
Fake Document
Non-Original Document
ID Image Alteration Detected
Publicly Available Image Detected
Liveness Check Failed
Face Mismatch Detected
With these enhancements, AVA™ ID provides dealerships with even more power to manage ID verification securely and efficiently!
Questions? Want to see how these enhancements can work for you?
Reach out to us at [email protected] for assistance or for any further questions, we are always happy to help!