Skip to main content

Create SMS Campaigns

Re-engage past leads in minutes. This guide shows you how to launch SMS campaigns that drive faster responses and more sales opportunities.

Alex Vorobiev avatar
Written by Alex Vorobiev
Updated this week

What is SMS Campaigns?

SMS Campaigns let you send bulk text messages to your dealership’s unsold traffic (up to 90 days) right from the AVA™ Portal. All replies come back into AVA™, so you can manage conversations in one place without juggling tools .

Key Benefits:

  • 📩 Upload leads and launch campaigns in minutes

  • 📱 Access pre-built templates (Credit, Trade, Test Drive, etc.) or write your own

  • 💬 Respond to replies directly inside AVA™

  • 📊 Track results to measure ROI


How It Works

Step 1 – Upload your leads

  • Export up to 90 days of unsold traffic from your CRM.

  • Upload the CSV directly in AVA™.


Step 2 – Choose your audience

  • Select the prospects you want to reach.


Step 3 – Pick your message

  • Use a pre-built campaign template (Credit, Trade, ID, Test Drive).

  • Or create your own custom SMS.


Step 4 – Send & track

  • Launch your campaign in one click.

  • All customer replies will appear in your AVA™ Conversations tab.


Tips for Success

  • Start with your last 90 days of unsold traffic - quickest path to ROI.

  • Use campaign templates for fast setup.

  • Share quick wins with your team (e.g., “14 replies in 24 hours!”).

  • Track adoption, response rates, and re-engagement metrics to measure success.


Interactive Walk-Through


Need Help?

Still seeing issues? Reach out to [email protected] and we’ll jump in to help.

Did this answer your question?